Frequently Asked Questions

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Travel advisors offer more than reservations—we offer access. Hotel pricing already includes compensation for advisor services, so booking through an agent doesn’t increase your cost, but it does unlock added value. Through long-standing partnerships, we’re able to offer perks, priority support, and insights that aren’t available through public booking sites, all while tailoring your trip to your travel style and needs. 

Yes, we offer group travel packages for families, friends, and corporate groups. Contact us for more information on our group packages.

Flights are typically not included. Depending on your destination, booking flights independently often offers the best value and flexibility. We’re always happy to talk through your options and help you decide what makes the most sense for your trip.

We do not charge a service fee for our travel planning. You’ll be billed directly by the hotels and other travel partners, and our compensation comes from those partners—not from you.  This means you get expert planning, support, and added perks—without paying more for your trip. 

Yes! We can book hotels with your points account to ensure you get credit for your travel! In fact, we will show you a rate comparison so you can make the best decision about how you book your room.

No. You’re never required to book a specific hotel brand to work with us. We’ll present highly rated options that align with your preferences and budget, and you can be as involved in the selection process as you’d like. While our trusted partnerships often unlock the best value and perks, the final decision is always yours. 

Whether you need help with one detail or every part of your trip, we’re here—yes, even for a single-night stay.